Case Study

LTL Focused Multi-Carrier TMS Development

Metafora builds a Top 5 logistics company a multi-carrier LTL TMS from ideation to full-scale production that enables the company to increase its win rate and drive automation among small/medium-sized shippers for LTL freight.

Executive Summary

Metafora helps a Top 5 logistics company build a multi-carrier LTL TMS from ideation to full-scale production build. The company needed to increase its win rate and drive automation among small/medium-sized shippers for LTL freight. The proposed solution was to build a free multi-carrier TMS to handle the entire lifecycle of a shipment, order to invoice, leverage internal functionality but also connect with other carriers in the market. Initial MVP took 6 months to complete and the application has grown over 7+ years to handle 4,000+ LTL shipments per day.

Challenge

Goal: Develop a multi-carrier LTL TMS to increase win rate and drive automation among small/medium-sized shippers for LTL freight.

 

Issue:

  • Speed to Market: Launch goals that couldn’t be reached by internal teams and conversion of old systems/product users to newer technologies (1000+ customers)
  • Industry Knowledge: Needed partners with industry connections who could help identify the correct industry technologies and companies to integrate with
  • Automation: Meet company-wide automation goals, pushing electronic documents and automated shipments

Solution

  • MF High Performing Scrum Team – 10 MF Team members
  • MF Built and Managed Cloud Solution
  • Bestshore approach with all levels of engineers
  • 4 weeks to ramp up new team members (in 2023)

Technology in Play

Platforms

  • TMS

Results

 

Application Growth

50 – 10,000+ Users
25 – 4000 ADS
$250k – $35mm MRR
94% CSAT Score

Delivery Acceleration

Delivered market-ready product in less than 1 year, beating the original 3-year timeline. The product has been live for 7+ years and still growing.

Automation Goals

100% of shipments automated through the platform, exceeding the internal performance of 20% and making it the company’s #1 automation platform

MRR

Users

%

Automated Shipments

%

Client Satisfaction Score

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