Case Study
LTL Focused Multi-Carrier TMS Development
Executive Summary
Metafora helps a Top 5 logistics company build a multi-carrier LTL TMS from ideation to full-scale production build. The company needed to increase its win rate and drive automation among small/medium-sized shippers for LTL freight. The proposed solution was to build a free multi-carrier TMS to handle the entire lifecycle of a shipment, order to invoice, leverage internal functionality but also connect with other carriers in the market. Initial MVP took 6 months to complete and the application has grown over 7+ years to handle 4,000+ LTL shipments per day.
Challenge
Goal: Develop a multi-carrier LTL TMS to increase win rate and drive automation among small/medium-sized shippers for LTL freight.
Issue:
- Speed to Market: Launch goals that couldn’t be reached by internal teams and conversion of old systems/product users to newer technologies (1000+ customers)
- Industry Knowledge: Needed partners with industry connections who could help identify the correct industry technologies and companies to integrate with
- Automation: Meet company-wide automation goals, pushing electronic documents and automated shipments
Solution
- MF High Performing Scrum Team – 10 MF Team members
- MF Built and Managed Cloud Solution
- Bestshore approach with all levels of engineers
- 4 weeks to ramp up new team members (in 2023)
Technology in Play
Platforms
- TMS
Results
Application Growth
50 – 10,000+ Users
25 – 4000 ADS
$250k – $35mm MRR
94% CSAT Score
Delivery Acceleration
Delivered market-ready product in less than 1 year, beating the original 3-year timeline. The product has been live for 7+ years and still growing.
Automation Goals
100% of shipments automated through the platform, exceeding the internal performance of 20% and making it the company’s #1 automation platform
MRR
Users
%
Automated Shipments
%